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Service disruption relating to Coronavirus

As part of the guidance issued by Government it has been advised that people should work from home as appropriate. The Medicines Management team, including the Clinical Policies and Decisions team are adhering to the guidance and as such staff will be working from home which may impact on our ability to provide our usual services. 

At present and until further notice we will not be providing support via telephone and all queries should be directed to

Prescription Medicines Order Line

The Prescription Medicines Order Line is busier than usual due to an increased number of people trying to call to order their repeat prescriptions.

To save patients waiting, we have introduced a call back system: Please visit for more information and instructions on how to request a call back.

We appreciate your support and your patience at this time.

 If you are a Pharmaceutical Rep please complete this form.


If you are a patient or member of the public, we suggest you contact your GP in the first instance, alternatively, the Patient Advice & Liaison Services (PALS) may be able to help you on (0800) 032 32 35. Email


Derbyshire Medicines Management, Prescribing and Website Feedback

We are committed to listening to your views on our website. We would like to know when we are getting it right but we also need to know when we are getting it wrong.

Please take a few moments, to complete the feedback form below, to give us your comments on any aspect of our service which has pleased you or any suggestion for improvements we should consider, alternatively, please click here to email your comments to the Derbyshire Medicines Management team.

This will enable us to improve our service to the people of Derbyshire.



Feedback form

Derby and Derbyshire CCG

Derby and Derbyshire CCG

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